PeoplePC Support Copyright © PeoplePC Inc. It could be some server related issue, but I don't know.

I would suggest that you contact MS about this or post in the Microsoft Answers forum to get assistance on why this is happening. Two days ago it was missing from my tray icons and would not launch. Posted: 26-Oct-2010 | 11:05AM • Permalink Hi, If you have a valid subscription for your Norton product, you are eligible for the free update to the latest version. AllenM Guru Norton Fighter25 Reg: 14-Dec-2008 Posts: 10,679 Solutions: 262 Kudos: 2,492 Kudos0 Re: UNABLE TO OPEN NIS Posted: 28-Dec-2010 | 8:53PM • Permalink bobwelder wrote:Hi Allen, Yes, I did reboot,

Best wishes. How do I avoid the same problem when updating my subscription for my other 2 PCs? Solved. http://community.norton.com/t5/Norton-Internet-Security-Norton/NIS-2011-Problem-Detected-Message-when-right-clicking-to-scan/m-p/351406/highlight/false Best wishes and thanks for the follow on information.

Otherwise, though I am happy that DirectX resolved your problem it is still not normal for the version to not be reported correctly in "dxdiag". Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32 huwyngr Guru Norton Fighter25 Reg: 13-Apr-2008 Posts: 25,481 Solutions: 330 Kudos: 3,826 Kudos0 Re: UNABLE TO OPEN NIS Posted: Your cache administrator is webmaster. Before you do proceed however.

Thanks again. http://cleantechinnvest.com/unable-to/unable-to-proceed-with-norton-account-at-this-time.html All of a sudden I couldn't open NIS 2010. ReaganDeidre Newbie1 Reg: 09-Feb-2015 Posts: 2 Solutions: 0 Kudos: 0 Kudos0 Re: Unable to Open Norton Vault Posted: 11-Feb-2015 | 11:20AM • Permalink The Vault is still not filling my user Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32 bobwelder Visitor2 Reg: 27-Dec-2010 Posts: 4 Solutions: 0 Kudos: 2 Kudos0 Re: UNABLE TO OPEN NIS Posted: 28-Dec-2010 |

I don't know why Norton live update did not update it, but it has worked from the beginning without any problems. vadimsahak Newbie1 Reg: 26-Oct-2010 Posts: 3 Solutions: 0 Kudos: 0 Kudos0 Norton Internet Security will not open, missing from tray... Urgent Customer Issues If you are experiencing an issue that needs urgent assistance please visit our customer support area: Chat with Norton Support @NortonSupport on Twitter Who's online There are currently have a peek here Download and run the Norton Removal Tool to uninstall your Norton product.

Posted: 17-Feb-2011 | 2:48AM • Permalink Hi, you should update to version 2011. Yes I just saw it. However, it is important for many reasons that your DirectX installation is functioning properly.  If you're still continuing to have issues, and can confirm that DirectX is functioning properly, please let

Thank you!

  1. Please see this link for details on how to do this.
  2. It kept prompting "Unable to open this Norton product.
  3. Went to do as instructed armed with various downloads and instructions, only to find that after several days Norton has re-opened okay, icon back and everything else okay.
  4. In past versions of NIS you had to enter the product key while you were installing the program.

Allen Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. This way you can avoid any errors that can come because of left overs from old versions. Thanks for all of your replys Bob AllenM Guru Norton Fighter25 Reg: 14-Dec-2008 Posts: 10,679 Solutions: 262 Kudos: 2,492 Kudos0 Re: UNABLE TO OPEN NIS Posted: 30-Dec-2010 | 9:30PM • Permalink Generated Fri, 23 Dec 2016 02:21:44 GMT by s_wx1194 (squid/3.5.20)

Close Thanks for your feedback! Best wishes. I think it goes back to a problem I had with Direct X about 2 years ago when I uninstalled Direct X, which I know you are not supposed to do. Check This Out NOTE, you need to make sure Windows Explorer is set to display hidden files and folder in order to be able to get to these directories.

Until we can determine why it's happening I wouldn't want to guess if it will happen again. As long as you have your product key we can get you through this. Dave kirkl Visitor2 Reg: 01-Dec-2013 Posts: 4 Solutions: 0 Kudos: 0 Kudos0 Re: Unable to verify license for MS Word after Norton install Posted: 21-Dec-2013 | 10:57AM • Permalink Thanks for NIS version 18.5 was recently re-released to live update for some English version users.

xanthmaster Newbie1 Reg: 18-Feb-2010 Posts: 2 Solutions: 0 Kudos: 0 Kudos0 Re: Norton Internet Security cannot open Posted: 14-Oct-2012 | 12:17PM • Permalink I have windows 7 pro,   I had